Refund Policy

1. Overview

Athletic Wolf coaching packages are digital services that include personalized programming, support, and ongoing coach time. Because work begins quickly after purchase, refunds are limited as described below.

2. Package structure

Our packages are sold as 6-month coaching packages and billed monthly unless otherwise stated at checkout. Buying a package means you are committing to the coaching term shown at purchase.

3. Refund eligibility

• Before plan delivery: If you cancel before your custom plan has been delivered, contact us within 24 hours of purchase and we will review a full refund of the first payment where no coaching work has started.
• After plan delivery: Once your personalized plan has been delivered or coaching support has started, payments are generally non-refundable.
• Duplicate / billing errors: Accidental duplicate charges or clear billing mistakes will be corrected.

4. Cancellations

To cancel future billing or request an early end to coaching, email hello@athleticwolf.com. Cancellation stops future charges according to our billing cycle; it does not automatically refund amounts already paid unless covered above.

5. How to request a refund

Email hello@athleticwolf.com with your full name, account email, package name, and purchase date. We aim to respond within 2–3 business days.

6. Exceptions

If service was not provided due to an issue on our side, we will work with you on a fair remedy, which may include a replacement plan, extended coaching time, or a partial/full refund at our discretion.